Time management as a correlate of quality service delivery in private secondary schools in Rivers South-East Senatorial District, Rivers State
Main Article Content
Abstract
The research investigated time management as a correlate of quality service delivery in private secondary schools in Rivers South-east Senatorial District, Rivers State. The research adopted a correlational research survey design. A sample of 400 made up of 25 administrators, 155 teaching, and 220 non-teaching staff respectively made up the study sample size. The sample size of 400 was determined using the Taro Yamane formula. The data collection instrument were structured questionnaires titled, Time Management Questionnaire and Quality Service Delivery Questionnaire. The instruments used for data collection were face and content authenticated by two experts from Measurement and Evaluation and one expert from the Department of Educational Management of the Faculty of Education at Rivers State University. The reliability coefficients of the instruments were 0.80 for the time management questionnaire and 0.78 for the quality service delivery questionnaire, which indicates a reasonable reliability coefficient. The research questions posed were answered using Pearson Product Moment Correlation Coefficient (PPMCC), while Z-ratio was used to test the formulated hypotheses. Conclusions drawn from the study exposed a significantly high positive relationship between time scheduling, priority setting, task delegation, and quality service delivery in private secondary schools. The researchers recommend that staff in private schools should meticulously schedule tasks and strictly adhere to them for optimal service delivery. Additionally, tasks should be prioritized to achieve organizational goals for quality service delivery. Furthermore, school administrators and staff should delegate tasks when faced with heavy workloads to enhance task flow and ensure quality service delivery.
Article Details
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors agree that this article remains permanently open access under the terms of the Creative Commons Attribution-ShareAlike 4.0 International License
References
H. G. Hicks and C. R. Gullett, Management. New York: McGraw Hills, 2008.
P. F. Drucker, The Effective Executive: The Definitive Guide to Getting the Right Things Done. New York: HarperCollins Publishers, Inc., 2006.
T. N. Hubbard, “Research: Delegating More Can Increase Your Earnings,” Harvard Business Review, 2016. [Online]. Available: https://hbr.org/2016/08/research-delegating-more-can-increase-your-earnings.
J. F. Adebisi, “Time management practices and its effect on business performance,” Can. Soc. Sci., vol. 9, no. 1, pp. 165–168, 2013.
J. A. Odumeru, “Effective time management,” Singaporean J. Bus. Econ. Manag. Stud., vol. 2, no. 1, pp. 1–9, 2013.
A. M. Fagbulu, Administrative practice for teachers. London: Evans Brothers Ltd, 1972.
G. K. Allen, Challenges of university management in Nigeria. Ibadan Daily Graphics, 2011.
H. T. Ekundayo and O. A. Kolawole, “Time management skills and administrative effectiveness of principals in Nigerian secondary schools,” J. Educ. Dev. Psychol., vol. 3, no. 1, pp. 28–36, 2013.
M. Al-Zoubi, “The Effect of the Time Management Art on Academic Achievement among High School Students in Jordan.,” J. Educ. Pract., vol. 7, no. 5, pp. 158–167, 2016.
H. Kerzner, Project management: a systems approach to planning, scheduling, and controlling. Hoboken, New Jersey: John Wiley and Sons Inc., 2017.
J. Morgenstern, Time management from the inside out: the foolproof system for taking control of your schedule--and your life. New York: Henry Holt and Company, 2004.
T. H. Macan, C. Shahani, R. L. Dipboye, and A. P. Phillips, “College students’ time management: Correlations with academic performance and stress.,” J. Educ. Psychol., vol. 82, no. 4, pp. 760–768, Dec. 1990.
A. M. Al Hila, M. M. Al Shobaki, S. S. A. Naser, and Y. M. A. Amuna, “The reality of the effectiveness of time management from the perspective of the employees of the beauty clinic of dentistry,” Int. J. Eng. Inf. Syst., vol. 1, no. 6, pp. 137–156, 2017.
A. A. Lawrence, “Effective time management for high performance in an organization,” Int. J. Hum. Resour. Dev. Manag., vol. 9, no. 1, pp. 1–18, 2012.
A. O. James, “Effective time management,” Singapore J. Bus. Econ. Manag. Stud., vol. 2, no. 1, pp. 10–21, 2013.
H. Riisgaard, J. Nexøe, J. V. Le, J. Søndergaard, and L. Ledderer, “Relations between task delegation and job satisfaction in general practice: a systematic literature review,” BMC Fam. Pract., vol. 17, no. 1, p. 168, Dec. 2016.
H. O. N. Bosah, “Improving school plant provision and administration in Nigeria schools,” J. Scholarsh. Teach. Learn., vol. 17, no. 1, pp. 24–36, 2013.
P. Green and D. Skinner, “Does time management training work? An evaluation,” Int. J. Train. Dev., vol. 9, no. 2, pp. 124–139, Jun. 2005.
A. V. Cyril, “Time management and academic achievement of higher secondary students,” I-manager’s J. Sch. Educ. Technol., vol. 10, no. 3, pp. 38–43, 2014.
P. A. Hines, Fundamentals of educational administration and planning. Enugu: Magnet Enterprise, 2012.
M. Olpin and M. Hesson, Stress management for life: A research-based, experiential approach, 3rd ed. Belmont, CA: Wadsworth and Cengage Learning, 2013.
C. Kenny, “The principalship: Too much for one person?,” J. Int. Psychol., vol. 2, no. 1, pp. 56–68, 2018.
M. G. Killian and M. J. Sexton, “Climbing the Ladder to Leadership,” NASSP Bull., vol. 63, no. 425, pp. 9–14, Mar. 1979.
C. U. Osuji, B. Wey-Amaewhule, and N. N. A. A. L. Favour, “Time Prioritization and Utilization and Quality Service Delivery in Universities in Rivers State,” Int. J. Innov. Soc. Sci. Educ. Res., vol. 10, no. 4, pp. 40–47, 2022.
A. J. Ayeni, “Principals’ instructional time management and students’ academic performance in secondary schools in Ondo North senatorial district of Ondo State, Nigeria,” J. Educ. Learn., vol. 14, no. 1, pp. 123–133, Feb. 2020.